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Insurance Claims Manager

Wisconsin Mutual Insurance Company
Madison, WI Full Time
POSTED ON 12/25/2024 CLOSED ON 1/11/2025

What are the responsibilities and job description for the Insurance Claims Manager position at Wisconsin Mutual Insurance Company?

Job Description

Job Description

This is an in office position in our Madison, WI Home Office.

Under general direction manages our Claims department, which can include Property, Auto Physical Damage, Auto Bodily Injury, and General Liability claims. Responsibilities include overseeing all claim resolution activities of the team to ensure accurate and timely disposition of claims in accordance with company claims guidelines. This position works within broad authority limits and is accountable for implementing company initiatives, development of team, and driving overall team results to include providing direction to the Property Claim Supervisor and Auto Physical Damage Supervisor. Responsibility will include work with our Legal Department on litigated files.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Vision Insurance

Evenings Off

Summer Hours

Flex Spending Plan

Responsibilities

  • Oversees the work activities of a team of claims professionals and has full management responsibility by setting and communicating expectations, providing direction and coaching, facilitating training and development, managing employee performance, and contributing to employee engagement.
  • Contributes to the achievement of business results by ensuring that claims are effectively handled according to company protocols, quality and customer service standards are achieved, and expenses are appropriately managed.
  • Participates in coverage analysis and claims committees.
  • Contributes to achievement of department budget and effectively manages expenses associated with claims to include usage of vendors.
  • Communicates and shares pertinent and timely information to employees by holding team meetings, scheduling regular 1 : 1 and bi-annual adjuster meetings.

Requirements

  • Knowledge of the insurance industry and general knowledge of the organization's products, policies and procedures.
  • Ability to effectively identify, lead, and develop claim professionals.
  • Strong claims resolution skills, including understanding of risk transfer, litigation process, effective negotiation strategies, and knowledge of insurance and claims principles, practices and procedures for area of responsibility.
  • Bachelors degree
  • 2-5 years of prior experience in the insurance industry
  • Claims Support Assistant
    Rural Mutual Insurance Company -
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