Optician II Job Details | HHC

Division:Eskenazi Health

Sub-Division: FQHC

Req ID: 22263

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Non-Exempt

Job Role Summary

The Optician II measures the pupillary distance of patients. This position advises patients on selection of frames, proper fit, and types of lenses. The optician dispenses eyewear, ensures proper fit, and makes repair to glasses as required.

Essential Functions and Responsibilities

• Proactively contributes to Eskenazi's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values
• Measures the pupillary distance of patient
• Advises patient on selection of frames, proper fit, types of lenses
• Prices lenses and frames, and all items sold in the Optical Shop
• Dispenses eyewear, ensuring proper fit, making repairs to glasses as required
• Collects payments from patients for services or arranges alternative payment methods (gift funds, etc.)
• Notifies patients on arrival of glasses for pick-up
• Purchases all stock/equipment for the Optical Shop
• Conduct annual physical inventories
• Prepares patient Medicaid, Medicare, Eye Treatment, Ward of Court, Workmen Compensation forms for filing
• Observes and supervises all financial transactions
• Assumes responsibility for various bookkeeping functions such as posting, pricing, copying, checking monthly statements, billing, etc.
• Prepares periodic and special reports as requested by Manager
• Responsible for Medicaid/Medicare filing, indigent filing of claims and follows up on refilings. Maintains all records.
• Responsible for accurate daily patient log sheet
• Assumes responsibilities for deposits and payments from appropriate gift funds
• Determines the patient's ability to pay for Optical services
• Maintains rapport with doctors, clinic and administrative personnel
• Attends seminars for continuing educations in Optics

Job Requirements

• High school diploma (or equivalent) and completion of six-week course in optical training
• Minimum of four years' experience performing work related to optical activities and associated general clerical duties
• Licenses/Certification required: ABO Certification and/or continuing studies desirable

Knowledge, Skills & Abilities

• Skills in:
  • use of Vertomer, electronic glass cleaner, P.D. Stick, Pupilometer, other equipment/instruments for fitting/repair of eye glasses
  • using precision in inspection of glasses, Lensometer verification of lenses
• Effective interpersonal communication, courtesy/tact. Ability to use age appropriate communication skills
• Record keeping skills, ability to keep accurate patient account balances, and use of calculator, standard office equipment

Knowledge of:

• medical terminology applicable to Ophthalmology.
• techniques in fitting/dispensing/repair of eyewear.
• administrative functions including billing/purchasing/pricing.
• community agencies/resources for patient assistance of referrals

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.