What are the responsibilities and job description for the Material Handler position at Wissen Care?
Position: Material Handler II
Location: Ann Arbor, MI, 48109
Duration: 3 Months (Will be converted to FTE after 90 days based on performance)
Job Type: Temporary Assignment
Work Type: Onsite
Shift Timings: Monday to Friday 07:30 AM to 04:00 PM
Job Description:
- Our client provides a single source for coordinated lab service, support and supply management.
- Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
- The position is focused primarily on the support services within our core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass-wash operations.
- Perform laboratory services such as glassware collection/cleaning, biological waste collection/sterilization.
- Delivers direct shipment orders to end users/ performs deliveries as required.
- Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
- Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
- Embraces Practical Process Improvement (PPI) methodologies.
- Represents the client at all times throughout customer locations, professionally and positively.
- Performs other duties as assigned by management.
Required Skills:
- High school diploma or equivalent required.
- 1-2 years of equivalent experience required ( material handling experience, Prior lab experience working around a lab)
- Lab environment experience
- Glass washing background
- Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.
- Extensive walking may be required.
- Proven customer service skills
- Detail oriented, problem solver, promotes team environment
- Demonstrated verbal, written and presentation skills
Knowledge, Skills, Abilities
- Basic Computer understanding
- Must be able to read, write and speak English fluently.
- Displays a high level of confidentiality for both customer and the client!
- Must possess a strong desire to serve the customer, and the interpersonal skills to take care of various levels of personnel at the customer site.
- Must possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
- Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
- Must possess the organizational skills to multi-task and meet deadlines as needed.
- Must be able to use a computer and possess intermediate skills in Microsoft Office suite of software.
- Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. May be required to work independently at customer location.
Preferred Skills:
- Experience in laboratory setting or services preferred
- Pallet Jack Experience
- Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint- Basic Skills)
Job Type: Contract
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $20 - $21
