Lead Data Center Technician

We are a national, stable data center company that has been providing sustainable, secure, and reliable infrastructure for over 20 years to fortune 100 customers. We pride ourselves on providing a professional, friendly, welcoming workplace environment. This is a Lead Data Center Technician opportunity at our Elk Grove, IL data center responsible for conducting extensive hand-on operations and maintenance work in a critical facility environment.

As a Lead, this position will oversee junior technicians executing MOPs in accordance with company policy and procedure. Work includes installation, repair, and maintenance of critical and non-critical electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building. Work requires strong formal technical expertise, personal accountability, and execution of safety standards in accordance with a high-risk critical environment.

Job Summary
We are seeking a skilled and detail-oriented Data Center Technician to join our team. The ideal candidate will be responsible for maintaining and supporting our data center infrastructure, ensuring optimal performance and reliability.

Shift Schedule: 12-hour weekend day shift (1st week: Thursday - Sunday, 2nd week: Friday - Sunday).

Duties

Technical Responsibilities: Maintain, monitor, and performs preventive, predictive, and corrective maintenance on critical equipment, which may include the following:

Mechanical (including, but not limited to, HVAC, computer room air conditioners, chillers, and plumbing)

Electrical (including, but not limited to, UPS, DC battery systems, PDU, generators, transfer switches, and switchgear)

Cabling (including, but not limited to, data and voice, broad band),

Fire detection and suppression, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV).

- Operation and maintenance of non-critical equipment such as refrigeration, heat exchanger, HVAC, electrical, hot water systems

Responsible for writing Method of Procedures, Emergency Operating Procedures, and execution of those procedures.

Training and mentoring Junior Technicians

Create and execute work orders, through the CMMS for preventative and corrective maintenance on critical systems and building physical structure. Consult with Critical Facilities Manager to order necessary materials to complete all maintenance and perform necessary repairs work. Finalize work orders by completing necessary documentation in the CMMS

Requirements

• Strong knowledge of safety requirements within the work environment. (OSHA, NEC)
• Strong knowledge of UPS Systems and design.
• Strong knowledge of HVAC systems and their operations.
• Understanding of critical infrastructure and their redundancies (N, N 1, 2N, Tier levels, and failover systems)
• Knowledge of escalation procedures in a critical environment, and the ability to effectively communicate critical issues.
• The ability to determine RCCA in a critical environment.
• Understanding of CMMS, BMS, DCIM, and EPMS.
• Strong Understanding of the power and cooling requirements for critical IT loads, and the ability to effectively determine the requirements.
• Proficient in Microsoft Office (Word, Excel, Visio), Adobe.
• Knowledge of and able to read blueprints, and schematics.
• Ability to oversee Engineering and vendor work.
• Knowledge of Life Safety Systems and their functions in a critical environment.
• Strong organizational skills with the ability to schedule and coordinate engineering and vendor work in a critical environment.
• Proficient writing skills, with the ability to create detailed MOP’s, EOP’s, and SOP’s.
• Knowledge of Security procedures in a critical environment.
• Perform hands on repairs to basic HVAC, electrical, and plumbing.
• Basic knowledge in network protocols (Ethernet, TCP/IP, HTPPS, DNS, Modbus and Bacnet)
• Ability to lift 50lbs overhead.
• Ability to work in cramped or elevated locations adhering to all health and safety guidelines.

PHYSICAL REQUIREMENTS/CONSIDERATIONS

• Work on a 24x7 schedule (12 hour shifts)
• Work at heights and from ladders.
• Perform physical tasks during the shift, including but not limited to moving heavy equipment (50 pounds), operating critical infrastructure, crawling in tight spaces.
• Work in a noisy environment with ear protection and eye protection.
• Work in critical environment with potential for high stress decision making.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk. Use hands to manipulate small wires and objects.
• Lift up to 50lbs

EDUCATION

• High School diploma or GED equivalent.
• 7 years’ experience in critical environment operations, maintenance, and/or engineering supporting critical facilities operations.

Job Type: Full-time

Pay: $40.00 - $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 12 hour shift
• Weekends as needed

Work Location: In person

Salary : $40 - $45