Central City Staffing Trainee - EAC

Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

All interested applicants are encouraged to apply for on-call trainee positions with Central City Staffing, regardless of their perceived skill sets. All applicants will be assessed for eligibility for positions. All participants in the Central City Staffing program must work at least 32-hours over four consecutive weeks (i.e. 2 payroll periods) to participate in the training program. This is an on-call position; schedules may vary. Availability and proactivity is important for this position.

Trainees with Central City Staffing provide temporary and incidental coverage for CCC programs and external customers while developing their skill sets and participating in on the job training. Trainees will be assessed for their individual level of knowledge, skills, and abilities and placed on assignments accordingly. All interested applicants are encouraged to apply and will be considered.

Shift: varies

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain a high quality, comfortable, and safe environment in buildings.
• Perform building upkeep, room inventory, room turnover, vacant room preparation tasks, and routine pest control measures.
• Provide assistance to residents, to effectively coordinate with other building staff, and to identify issues and opportunities in the community.
• Identify pests such as roaches, bed bugs, ants and rodents and perform follow-up clean up after pest control treatments, including vacuuming of pests and disposal of bed bug infested property.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Perform regularly assigned tasks including but not limited to: clean and straighten lobby, hallways, unoccupied offices, bathrooms, elevators, residential rooms, interior and exterior common areas. Clean windows, floors, countertops, appliances, and fixtures. Other cleaning, sweeping, mopping, dusting, vacuuming, washing, disinfecting and polishing.
• Conduct periodic inspections of common areas.
• Report any hazardous conditions or emergency situations.
• Serve or disburse tenant notices, bulletins, and rent statements as assigned by Property Management and/or Supportive Housing staff.
• Refer residents/clients to appropriate service staff as needed.
• Monitor surveillance cameras and overall security of properties and enforce building visiting policies.
• Use CCC computers to access housing and resident information.
• Update lobby area with appropriate health and social services related information.
• Remove ice and snow as required during inclement weather.
• Inventory, label and store tenant property.
• Assist new residents to become familiar with the community and available resources.
• Collect random and required observed urinalyses as assigned by Property Management or Supportive Housing staff.
• Answer and direct telephone calls to appropriate staff, take messages, deliver notices and other documents, and maintain files as time allows or as assigned.
• Maintain daily event logs, delivery logs, incident reports, building rosters, and other reports and forms as assigned and as necessary to complete job duties.
• Report to other sites as directed by your manager or supervisor.
• Assisting with special projects as needed.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee. 
• Gather, edit, and refine program boilerplates and impact data. Help to keep files organized and updated. 
• Adhere to all CCC policies, procedures, and guidelines. 
• Attend all required meetings and trainings. 
• Perform related duties as assigned, within the scope of the role. 

MINIMUM QUALIFICATIONS:

• Must be able to read, write and understand English
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and operate mechanical equipment
• Must be able to climb stairs several times a day
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol. 
• Must pass a pre-employment drug screen and background check. 
• May be required to carry an agency cell phone for work use.  Cell phone will be provided by Central City Concern. 
• Must adhere to agency's non-discrimination policies. 
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat each individual with respect and dignity. 

PREFERRED QUALIFICATIONS:

• High school diploma or GED
• Previous work experience
• Successful completion of Central City Concern’s Community Volunteer Corps program

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.