What are the responsibilities and job description for the Front Desk Associate position at Workforce Solutions for Tarrant County?
Job Title : FRONT DESK ASSOCIATE
Client Relations: As the initial point of contact, you will cultivate professional relationships with clients and visitors. This involves mastering effective communication techniques, proficiently managing appointment scheduling via our scheduling software, and providing exceptional client service by addressing inquiries and offering information about our services. You will also contribute to the smooth operation of our office by maintaining organized client files and a professional reception area.
Tax Preparation: You will play a crucial role in preparing accurate and compliant federal and state tax returns for individual and business clients. This includes mastering tax preparation software, understanding relevant tax forms (1040, 1120, 1065, etc.), and adhering to IRS regulations. Client interaction will involve gathering necessary documentation and clarifying financial details to ensure the accuracy of tax filings. Furthermore, you will develop a strong understanding of current tax laws and regulations.
Bookkeeping: Your bookkeeping responsibilities involve maintaining precise financial records for both our clients and the firm. You will gain proficiency in accounting software (QuickBooks, Xero, etc.), learning to manage financial transactions, balance accounts, and generate financial statements. This includes mastering general ledger maintenance, bank reconciliation, and assisting in the preparation of financial reports to provide clients with clear insights into their financial position and potential areas for improvement.
Marketing: You will contribute to the growth of Carter Financial Services by supporting our marketing efforts. This includes developing skills in digital marketing (online advertising, social media management, SEO), creating engaging content for various platforms (blogs, newsletters, social media), and contributing to brand development and market analysis. Your contributions will be instrumental in enhancing our brand recognition and attracting new clients.
Each of these areas provides valuable experience and skill development within the financial services industry, laying a strong foundation for future career advancement. Please do not hesitate to contact me if you require further clarification on any aspect of your role. We are confident in your abilities and look forward to your significant contributions to Carter Financial Services. We are committed to supporting your professional growth and development within our organization.
