Credit Specialist

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe. Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Walls®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, and Horace Small®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel. Our Purpose: “We champion and empower workers who make our world work better” Major benefits include medical, vision and dental, Life and Disability coverage. Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others. What You Will Do as a Credit Specialist: The Credit Specialist will provide customer accounting as it pertains to collection, timely payment of account balances, customer master setup, credit reviews, account reconciliation, and summary billing. Additionally, the role will generate monthly reporting such as aging reports, risk probability, and cash application progress for review by Credit Manager. How You Will Make a Difference: Contact on a weekly basis all accounts in assigned credit portfolio with outstanding balances. Document customer correspondence in credit and collections system, providing detailed notes on collection activities. Enter invoices, balances due, and pull backup documentation from customer websites across multiple brands. Provide invoice copies and other supporting documentation to customer or end user. Reviews multiple times a day the credit hold reports to make timely decision on releasing shipment. Analyzes financial reports including full financial packages and business credit reports to adjust credit lines to increase sales or evaluate financial risk. Documents risk for Credit Manager and provides weekly updates to Credit Manager. Generates customer payments on different platforms including ACH pull, ACH check, and multiple credit card processors. Generates month end reports to credit manager for review on a weekly and monthly basis. Answers incoming inquiries from customers to provide documentation as requested by the customer Skills for Success: 3-5 years’ experience in Accounts Receivable and Business to Business Collections, preferably a billing environment Excellent computer skills to include Microsoft Office, with emphasis on Excel Experience processing credit cards and understanding of credit codes a plus Excellent communication skills (oral, written, presentation) Proficient in account reconciliation Excellent organizational skills Ability to work under pressure Must possess good judgement and ability to problem solve Works best in team environment Workwear Outfitters is a leading supplier of innovative work apparel and footwear for diverse occupations. Based in Nashville, Tennessee, the company employs more than 5,800 people in facilities spanning the globe. Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, VF Solutions®, Kodiak®, Terra®, Walls®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, and Horace Small®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.