Salesforce Administrator

Salesforce Administrator

Job Details

Wripple is looking for a Salesforce Administrator for one of our most important clients in the travel & hospitality space. This is a freelance contract opportunity -- partial onsite required -- for 12 months, 40 hours a week with the option for renewal. This individual will be responsible for the conceptual, logical, and physical design of Sales Cloud product enhancements, including product integrations, data transformation and automation. The Salesforce Administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. This individual should be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhance business process needs.

This position will partner closely with multiple teams to integrate their technology stack with Salesforce and consolidate data to a single source of truth. This position will also work with internal and external stakeholders to ensure the successful launch of technical solutions that drive revenue growth and elevate our relationships with our customers.

Job Description

• Strategy & Planning - being well versed in the strategic direction set by teams. Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals
• Development & Delivery - Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts. Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value including but not limited to: Cvent Salesforce App, Jifflenow. Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met
• Leadership & Training - Act as a consultant, reviewing solutions built on and/or integrated with Sales Cloud and recommend improvements. Act as a release manager, approving configuration and coded items to be deployed within our Salesforce environment. Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively
• Innovation & Professional Development - Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform. Collaborate with colleagues and end-users to create experimental prototypes and proofs of concept

What you need to succeed (Minimum Qualifications)

• 1 years related work experience leading large-scale CRM technology implementations and projects
• Strong knowledge of Salesforce Campaigns and Events as well as product integrations from the Salesforce AppExchange
• Experience with analyzing complex data-sets across multiple objects, and creating a single source of truth throughout workflows
• Should be self-motivated, solutions-oriented, multi-task capable, and have demonstrated the ability to work well with others in a fast-paced, time-sensitive environment
• Should have experience successfully coordinating efforts across multiple organizations and teams, including strong communication and presentation skills, interpersonal relations, and project leadership
• Must have the desire and demonstrated ability to lead projects and strategy, and work within a team-oriented environment
• Must possess strong analytical and computer skills, sound organizational and planning skills, excellent verbal and written communication skills, strong interpersonal skills, and a proven ability to make sound business decisions
• Must be performing satisfactorily in current position
• Embraces diverse people, thinking and styles

REQUIREMENTS:

• This position is for a hybrid work model and requires a minimum of 3 days per week sitting onsite in Atlanta offices
• Must be willing to take 5-7 overnight business trips per year
• Salesforce certification

ADDITIONAL PREFERRED SKILLS:

• Bachelor's degree in relevant field
• Knowledge of Ticketmanager, Cvent and/or Jifflenow products
• Certified Scrum Product Owner certification
• Understanding of AWS cloud technology platform and services
• Knowledge of Agile development principles

ABOUT WRIPPLE:

Wripple is the first Agency Services Platform that connects clients with independent talent to create teams that thrive in an on-demand world. Our platform allows clients and talent to achieve speed, flexibility, and control of their projects and business.

Our mission is to provide clients, talent, and partners the freedom to do their very best work through a new platform that enables smart team building by matching organizations with proven on-demand digital marketing & experience talent. Wripple is continuously looking for the highest quality independent talent. Our platform provides freelancers with a complete operating system to land verified opportunities and focus on doing great work.

Let our Business Development team do the hard work to find qualified blue-chip clients that you get matched with based on your capabilities and the type of work you love to do. Take control of how you want to work through Wripple’s Talent Dashboard: set your rates and preferences for how & when you want to work; receive online project briefs to determine whether to pursue; update your profile as your situation and skills change· Outsource the back office to Wripple, including payment, tax compliance as well as data and insights that help you make decisions for your business

There is absolutely no cost to be a member of Wripple. The process is simple. If you have the background for this specific role, please send your resume through the LinkedIn application process.

If you are not a direct match for this role, you can be considered for other opportunities by applying here: https://www.wripple.com/apply-to-join. After applying, you’ll be invited to interview and if your background is a match for the type of roles we have at Wripple, you’ll be approved to join our talent marketplace.