Property Manager

Job Description

Property Manager

Job Type: Full Time

Position Type: On-Site

FLSA: Exempt

WSFSSH MISSION STATEMENT

The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods.

Job Summary

The Building Manager position partners with Social Services and other program staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Building Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and working with the social service team to keep the residents stably housed.

Job Duties & Responsibilities

Building Management:

• Supervise the maintenance, administrative and compliance staff
• With the Assistant Manager, supervise the front desk staff (24/7) and food service staff
• In collaboration with Director of Facilities Department and the Claremont Superintendent manage ordering, repairs, and maintenance
• Report on and address building related issues in a timely fashion
• Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates etc are current
• Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment
• Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment
• Review and recommend staff training needs and ensures staff is meeting minimum training requirements
• Assure all required licenses, operating certificates, etc. are current
• Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner
• Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations, food service, 24/7 front-desk coverage, maintenance of the building
  
  
  

Services to Residents:

• Work collaboratively with social services and the interdisciplinary team to resolve resident issues
• In collaboration with the Clinical Coordinator/Associate Director, responsible for intake/admission, and discharge of residents
• Be available to negotiate and respond to grievances and reasonable accommodation.
• Provide crisis intervention as needed. Share 24/7 on-call responsibilities, including crisis intervention, with other members of the team.
• Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), NYCHA Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC).
• Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS
• Protect Resident rights at all times
• Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments
  
  
  

Budget:

• Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards
• Collect and deposit rents
• Oversee petty cash
• Work with CFO and Managing Director to establish annual operating budget
  
  
  

Required Knowledge Skills & Abilities

• Skilled at working with people who have histories of homelessness, are living with mental illness, addiction, or other chronic conditions
• Strong leadership skills with a proven track record for creating and maintaining positive and mindful change
• Ability to collaborate across functional teams
• Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary
• Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage or similar databases
• Bilingual in English and Spanish is preferred
  
  
  

Required Education, Experience And Credentials

• High School Diploma or GED required
• A minimum of two years of supervisory experience
• A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I,II,&III, SCRIE, DRIE, HOME, HHAP, City FHEPS
  
  
  

Physical Requirements

• Must be able to sit, stand, walk, and bend
• Must be able to lift 25 lbs.
  
  
  

Benefit Overview

Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time.

EEO Policy or Statement

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Monday - Friday, 9a-5p

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