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Korean Speaking HR/Customer Service Representative

X-Treme Care, LLC
Queens, NY Full Time
POSTED ON 2/9/2025 CLOSED ON 3/10/2025

What are the responsibilities and job description for the Korean Speaking HR/Customer Service Representative position at X-Treme Care, LLC?

Job Title: HR/Customer Service Representative - Korean Speaking

Job Overview

We are a rapidly expanding Homecare Agency seeking a dedicated HR/Customer Service Representative fluent in Korean to join our team. This pivotal role involves overseeing various functions related to caregiver recruitment, onboarding, compliance, and employee management, contributing to the quality of care provided by our agency.

Key Responsibilities

  • Facilitate the recruitment and selection process for caregivers.
  • Assist in the onboarding and training of new caregivers.
  • Ensure that caregivers meet state and federal compliance requirements, maintaining accurate and up-to-date records.
  • Accurately record employee information in our computer systems, including timesheets and payroll data.
  • Supervise caregivers and conduct performance evaluations.
  • Ensure understanding and adherence to relevant labor laws affecting homecare agencies.

Required Skills

  • Bilingual proficiency in English and Korean.
  • Strong computer literacy, including proficiency in MS Office, Excel, and homecare software programs.
  • Excellent communication and organizational skills.
  • A compassionate attitude towards individuals with disabilities and the elderly.

Qualifications

  • Must be bilingual in English and Korean.
  • Prior administrative experience is preferred (minimum of 1 year).
  • High school diploma or equivalent required; further education in a related field is advantageous but not mandatory.

Career Growth Opportunities

We are committed to fostering the professional development of our employees. As our agency continues to grow, there will be numerous opportunities for advancement and skill enhancement within the organization.

Company Culture And Values

Our agency is dedicated to creating a supportive and empathetic environment where every team member feels valued. We prioritize communication and collaboration while aiming to provide exceptional care to our clients.

Compensation And Benefits

  • Competitive hourly wage ranging from \(19.00 to \)20.00.
  • Full-time employment.
  • Comprehensive health insurance and paid time off.

Join us in making a meaningful difference in the lives of caregivers and their clients, while advancing your career in a nurturing and professional setting.

Employment Type: Full-Time
Customer Service Representative ("CSR")
HR Partners -
Topeka, KS

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