What are the responsibilities and job description for the Restaurant Manager - Glacier National Park position at Xanterra Travel Collection?
Live. Work. Explore. as a part of our Food & Beverage team in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring Restaurant Managers to Live. Work. Explore. this summer!
The Details:
Position Type: Seasonal
Season Dates: Starting immediately and ending mid- to late-September 2024 (dates vary by restaurant)
Pay: Starting at $1,848.00 bi-weekly
Schedule: Typical schedule is 45-50 hours/per week (may include weekends, evenings, and holidays)
Why Glacier National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.
Life in Glacier:
- Free employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Access to 745 miles of hiking trails, hundreds of clear lakes for kayaking, and amazing wildlife
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Medical, 401k, AFLAC, Pet Insurance. Coverage starts first of the month after 60 days of hire.
- Employee Assistance Program
- 15% Verizon Wireless Discount
- Free Glacier Park Pass
- Retail, Lodging, and Travel Discounts
- Wellness Programs
- Learning and Development Programs
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Responsible for the scheduling and coordination for all dining room personnel via the 7 Shifts scheduling software.
- Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the Dining Room operation on a daily basis.
- Anticipate and respond to any Guest Recovery efforts.
- Integrate and collaborate with the F&B Manager and BOH Leadership Team to grow a dynamic, challenging and trusting work place environment.
- Daily usage of the Kronos system to review, approve, and evaluate labor and payroll.
- Work with entire BOH Leadership Team in maintaining high standards of food presentation and sanitation.
- Train and develop all FOH Dining Room personnel within defined company standards.
- Utilize the Could Suite system to provide FOH assigned warehouse and supplier products.
- Provide on-going feedback and evaluations to service personnel concerning all aspects of the Dining Room operation.
- Assist in controlling food and labor costs by consistent action and communication with other members of the F&B Leadership Team and all food and beverage staff members. Provide appropriate courses of action to correct any issues.
- Motivate and coach all staff members to maximize sales and guest satisfaction by utilizing menu knowledge and suggestive selling techniques.
- Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures.
- Engage and integrate with all members of the Food & Beverage Leadership Team to promote and utilize the F&B Division Ten Commandments.
- Other duties as assigned.
Qualifications
- Possess a working knowledge of all departments’ positions and equipment used within the F&B operation.
- These areas include mixology, professional wine service, proper beer presentation, equipment and process checklists, scheduling and staff communication, and specific meal-period team leadership.
- Ability to teach and motivate team and collaborate with entire F&B Leadership Team to accomplish goals of providing excellent guest service in an efficient manner.
- Must be able to remain calm in a high stress environment while motivating and fostering a positive work environment.
- Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified.
Physical Requirements include:
- Must be able to walk and stand for long periods of time.
- Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
- Must be able to bend, stretch, and reach for extended periods of time.
- Working safely with required chemicals.
- Must be able to perform various administrative tasks on a computer for extended periods of time.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $1,848
