Strategic Solutions Engineer (NYC and Bay Area CA)

Job Description

Job Description

As a key member of our team, the Solution Engineer will play a critical role in bridging the gap between technology and business, working closely with Fortune 500 companies to drive solution adoption. This role requires a blend of deep technical expertise and strong customer-facing skills to engage with senior technical leaders, challenge traditional approaches, and introduce new ways to achieve enterprise outcomes. The ideal candidate thrives in high-stakes environments, can translate technical capabilities into real-world impact, and is adept at guiding experienced IT executives toward a more modern, autonomous approach to operations.

Key Responsibilities :

• Partner with Account Executives to engage enterprise customers, guiding them through the technical evaluation and adoption process.
• Present and demonstrate how our platform redefines enterprise operations, helping organizations shift from legacy methods to autonomous outcomes.
• Develop tailored solutions that address enterprise challenges, educating customers on new, more effective ways to achieve their desired results.
• Collaborate with product and engineering teams to provide customer feedback, shape product roadmaps, and ensure seamless integrations.
• Lead technical discussions and deep-dive sessions with customers to drive strategic alignment and solution adoption.
• Translate complex technical concepts into clear, compelling narratives that resonate with executive stakeholders.
• Support pre-sales and post-sales engagements, ensuring smooth implementation and long-term customer success.

Requirements

What We’re Looking For :

This is an opportunity to help some of the world’s largest enterprises rethink how they operate, moving beyond legacy processes to a more autonomous and intelligent future. If you're excited about combining technical expertise with strategic customer engagement, we’d love to hear from you.