What are the responsibilities and job description for the Billing Clerk (THL) position at Xpress Global Systems, LLC?
Overview
At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.
The XGS 2nd shift Billing Clerk is an entry-level position. They have the primary responsibility to provide administrative and customer service support to Billing Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.
Responsibilities
What the Billing Clerk will be doing...
- Shift: 5PM-1:30AM
- Provide administrative support to Billing Operations. Perform clerical functions including answering phones, making copies, data entry and general correspondence
- Respond to external and internal customer questions and requests
- Interface with customers via telephone, e-mail and in person
- Perform data entry and prepare standard reports
- Preferred 50WPM
- Other duties as assigned
Qualifications
What XGS is looking for in their ideal candidate...
- Must have excellent oral and written communication skills
- High School Diploma or GED equivalent required
- Must have proven ability to multi-task
- One year of customer service experience on a queue line preferred
- One year of office experience preferred
- AS400 experience preferred.
What XGS is looking for in their ideal candidate...
- 1 year Clerical Experience, preferably in the transportation industry
- AS400 experience preferred
- Dispatching experience preferred
- Strong professional interpersonal and communication skills
- Microsoft office experience required
