What are the responsibilities and job description for the CUSTOMER ACCOUNTS CLERK position at YANCEY WATER SUPPLY CORPORATION?
The Customer Accounts Clerk receives, responds, prepares, and maintains correspondence, bills, receipts, and records relating to the Corporation’s billings and payments in accordance with the Corporation’s policies and procedures. In addition, the Customer Accounts Clerk performs duties of the New Accounts and Accounts Payable/Receivable as needed or directed. The Customer Accounts Clerk performs all duties assigned by the General Manager.
GENERAL ADMINISTRATION:
Balances daily intake of cash, credit card and checks.
Processes monthly customer bills, late and lock rosters.
Maintains cash drawer and balances with daily receipts.
Maintains and updates Directors meeting notebooks.
Verifies work orders and line locates are processed.
Collects information from customers for new service and transfer service.
Efficiently maintains Accounts Receivables that are within job responsibilities.
Efficiently maintains Accounts Payable that are within job responsibilities
Assist other office personnel when necessary and fills-in during absences.
PUBLIC RECEPTION:
Answers telephone, records messages, and ensures that the proper person receives the messages.
Greets and responds to anyone entering the premises and those on the telephone in a professional and courteous manner.
Responds to customer questions and complaints.
Directs questions and/or complaints to appropriate personnel when necessary.
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15