What are the responsibilities and job description for the Implementation Guide position at Yellow Dog Software?
Job Description
About Yellow Dog Software
Yellow Dog provides inventory management software to clients ranging from mom & pop restaurants to large five-star resorts and major league sports stadiums. We develop, install, and service our own products, including a wide array of third-party integrations.
We value curiosity for improvement, initiative, and determination to succeed. We tend to move quickly, work hard, and care for our people with excellent benefits and family values. If this sounds like a place you would thrive, we’d like to hear from you.
Title: Implementation Guide
Job Description
The primary duties of this position involve configuring, installing, and training new clients in the successful use of our inventory management software. This is a continuous-movement role for people who enjoy building and teaching, with the gratification of hitting targets and achieving objectives for client success.
Specific duties include:
Pay: $44,000.00 - $46,000.00 per year
Benefits:
About Yellow Dog Software
Yellow Dog provides inventory management software to clients ranging from mom & pop restaurants to large five-star resorts and major league sports stadiums. We develop, install, and service our own products, including a wide array of third-party integrations.
We value curiosity for improvement, initiative, and determination to succeed. We tend to move quickly, work hard, and care for our people with excellent benefits and family values. If this sounds like a place you would thrive, we’d like to hear from you.
Title: Implementation Guide
Job Description
The primary duties of this position involve configuring, installing, and training new clients in the successful use of our inventory management software. This is a continuous-movement role for people who enjoy building and teaching, with the gratification of hitting targets and achieving objectives for client success.
Specific duties include:
- Initial database buildouts & configurations
- Client trainings on core aspects of Yellow Dog Software
- Proactive communication with clients and collaboration with co-workers
- Solid verbal and written communication, ability to set and manage expectations
- Care to implement the best/right solution for each client
- Tracking and documenting activity in YD systems
- Delivering satisfied clients to Client Service team
- Regular overnight travel to client locations, some weekends
- Occasional on-call duties with bonus pay
- Show a willingness to learn and improve every day
- Learn to confidently train in a group setting
- Develop a deep understanding of our products
- Lead clients through successful installations within the framework of defined processes
- Communicate clearly and concisely with clients, teammates, and coworkers
- Offer insights that contribute to the growth of your team
- Enjoy multi-tasking and problem solving
- Hospitality experience (Restaurant/Bar, Hotel/Resort, FOH/BOH, Stadiums/Concessions a plus)
- Experience with point-of-sale, inventory, or accounting systems
- Implementation or training experience in a technology environment
- Teaching background
Pay: $44,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Salary : $44,000 - $46,000