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Front Desk Receptionist/Patient Care Coordinator

Yentz Family Dentistry
Monroe, MI Full Time
POSTED ON 6/11/2024 CLOSED ON 7/25/2024

What are the responsibilities and job description for the Front Desk Receptionist/Patient Care Coordinator position at Yentz Family Dentistry?

Responsibilities:
- Greet and check-in patients as they arrive at the dental office
- Answer phone calls
- Schedule appointments for patients using dental scheduling software, Dentrix
- Maintain and update patient records/insurance benefits
- Verify insurance information and collect necessary co-pays or payments
- Assist with dental billing and payments
- Provide excellent customer service to patients and address their inquiries or concerns
- Coordinate referrals to specialists or other healthcare providers
- Ensure a clean and organized front desk area

Skills:
- Proficiency in using dental office software such as Dentrix
- Knowledge of dental terminology and procedures
- Excellent communication and interpersonal skills
- Strong organizational abilities to manage patient appointments and records
- Attention to detail
- Ability to multitask in a fast-paced environment
-Must have a minimum of 2-3 years of experience working in a dental office

Schedule:

Monday through Thursday, no weekends

Job Type: Full-time

Benefits:

  • 401(k)

Healthcare setting:

  • Dental office

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $18 - $24

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