What are the responsibilities and job description for the Health and Wellness Director - Bartlett, TN position at YMCA of the USA?
The Health & Wellness Director will oversee and drive member engagement in group exercise attendance and participation.
Job Description
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth
development, healthy living and social responsibility. Under the general direction of the Executive Director, the Health
& Wellness Director will oversee and drive member engagement in group exercise attendance and participation, drive
revenue through personal training and collaborate and support participation in the Active Healthy Adults group exercise
programming.
Qualifications
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill
community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports
fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds
rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in
challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in
developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces
new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans
work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial
irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change,
and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and
how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses
best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.
Job Description
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth
development, healthy living and social responsibility. Under the general direction of the Executive Director, the Health
& Wellness Director will oversee and drive member engagement in group exercise attendance and participation, drive
revenue through personal training and collaborate and support participation in the Active Healthy Adults group exercise
programming.
Qualifications
- Certified Group Fitness Instructor, preferred Les Mills and/or experience in the fitness industry.
- CPR/AED and First Aid Certification required (within 30 days of hire)
- Must be reliable, punctual and responsible.
- Ability to relate and communicate effectively with a diverse group of stakeholders, committee members and event participants of all ages and socioeconomic backgrounds.
- Promotes and incorporates the YMCA four core values and character development model in all branch activities.
- Have a willingness and ability to provide good customer service to all event participants.
- Leads growth & development plan of the entire Group Exercise Department in collaboration with the Executive
- Creation, implementation and management of group exercise instructors and personal training staff to ensure
- Implement strategy for growing Personal Training revenue, and AHA scans in collaboration with AHA Director
- Implement strategy for creating the engaging and successful group schedule to drive group exercise participation growth
- Supports the Center Leadership Team in essential routine functions and operations within the Health & Wellness Department.
- Trains and implements onboard process for Group Exercise Instructors and Personal Trainers in collaboration with Executive Director.
- Develops and implements an intentional sales funnel process to ensure a quality personal training programming.
- Manages equipment needs and replacements under Executive Director supervision.
- Facilitates new member engagement in fitness programs in collaboration Membership Director to increase member engagement and retention.
- Manages group exercise classes with direction of the Executive Director.
- Recruits new members through community events, Corporate group exercise classes and programs.
- Ensures proper implementation of policies and procedures through communication with all levels of leadership.
- Build new community partnerships in the mid-south through Health & Wellness offerings.
- Raises Philanthropic Dollars to align with branch goals and individual goals set forth by the Executive Director
- All other duties as assigned
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill
community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports
fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds
rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in
challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in
developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces
new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans
work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial
irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change,
and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and
how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses
best practices and demonstrates up-to-date knowledge and skills in technology.
Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.