What are the responsibilities and job description for the Server position at Yong Chuan?
As a restaurant server, your responsibilities include:
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Greeting and Seating Guests: Welcoming guests as they arrive, escorting them to their tables, and providing them with menus.
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Taking Orders: Accurately recording food and beverage orders from guests and communicating them to the kitchen and bar staff.
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Serving Food and Beverages: Delivering orders to guests' tables promptly and efficiently, ensuring accuracy and presentation.
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Answering Questions: Providing information about menu items, including ingredients, preparation methods, and recommendations.
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Upselling and Recommending: Suggesting additional menu items, specials, or beverages to enhance the dining experience and increase sales.
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Handling Special Requests: Accommodating dietary restrictions, allergies, and special requests from guests, and communicating them to the kitchen staff.
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Checking in with Guests: Monitoring guests' satisfaction during their meal, addressing any concerns, and ensuring that their needs are met.
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Processing Payments: Presenting bills to guests, processing payments accurately, and handling cash and credit card transactions.
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Clearing Tables: Removing empty plates, glasses, and utensils from tables efficiently and resetting them for the next guests.
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Maintaining Cleanliness: Keeping the dining area clean and organized, including wiping down tables, chairs, and menus, and ensuring that condiments and supplies are stocked.
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Collaborating with Team Members: Working closely with kitchen staff, bartenders, and other servers to ensure smooth service and guest satisfaction.
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Following Safety and Hygiene Protocols: Adhering to food safety standards, maintaining personal hygiene, and following restaurant policies to ensure a safe and sanitary environment.
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Providing Feedback: Communicating guest feedback and any issues or concerns to management to continuously improve service quality.
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Upskilling: Continuously learning about new menu items, wine pairings, and service techniques to enhance your performance as a server.
Overall, as a restaurant server, your role is to provide excellent customer service, create a positive dining experience for guests, and contribute to the overall success of the restaurant.
Salary : $15 - $17