Enforcement Support Services Specialist

York County is located in the beautiful South Piedmont region of South Carolina.  Less than a 30-minute drive to Charlotte, NC, York County is home to nearly 295,000 residents and is the fastest-growing county in South Carolina and one of the fastest-growing counties in the nation.  Encompassing approximately 682 square miles, the County has a diverse landscape including rural areas, small charming towns, a rapidly growing progressive urban region, luxurious lakefront neighborhoods, and family-friendly communities.  The County has nine municipalities, including the County seat of York and the County’s largest city, Rock Hill.

Mission Statement - York County provides quality public services in an open, efficient, and responsive manner.

Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.

About the Department:  The Clerk of Court is an elected official who serves a 4-year term. The Clerk of Court serves both the Circuit Court and the Family Court and is responsible for docket management, receipt of fees, fines and costs, maintenance of all court records and submission of reports to a variety of state and federal agencies. Circuit Court is divided into General Sessions (Criminal) and Common Pleas (Civil) cases.  Some of the Clerk of Court duties for these courts include receipt of criminal warrants, jury management and staffing the courtrooms while court is in session. The Clerk of Court is also responsible for Family Court and the collection and disbursement of court ordered child support and/or alimony payments, issuance of Rules to Show Cause, child support enforcement and filing of Orders of Protection. The Clerk of Court for York County also serves as the Register of Deeds and is responsible for recording all property transactions and records as required by state law.We invite you to join our team as a full-time (40 hours per week), non-exempt Enforcement Support Service Specialist with the Clerk of Court. The purpose of this position is to perform complex management of support (child support and alimony) maintained through the court system to include daily and periodic monitoring of each assigned case in your specific caseload. This employee establishes and creates family court case filings related to support to include the receipt, review and processing of court documents such as initial filings, orders and ancillary documents for the Office of the Clerk of Court. In addition, this employee serves as a liaison between Family Court Clerk of Court Staff, Family Court Judges, South Carolina Department of Social Services, Family Law attorneys, and the general public.

Successful candidate must be able to complete a background check and a drug screen.

Projected Hiring Range/Pay Grade 107: $16.78 - $20.14 per hour. Salary is dependent on experience and education.

Location:  Family Court, Rock Hill SC

Work schedule: Monday - Friday, 8:00 am - 5:00 pm (40 hours per week)

Our Total Compensation Package:

• Compensation – competitive market-rate pay, and negotiable based on qualifications.
• Comprehensive State Medical Insurance, Dental and Vision Insurance 
• Life Insurance
• Long-term disability
• Parental Leave
• Bereavement Leave
• Deferred Compensation 401K Plans
• Health Savings Account (HSA)
• Public Loan Forgiveness Program (Student Loan Forgiveness Program) 
• 11 Paid Holidays 3 Optional Holidays 
• Longevity Pay
• SC State Retirement Plan Pension 
• Paid Vacation and Sick Time
• Expanded Sick Bank
• Critical Care and Cancer Insurance
• Wellness Screenings
• Employee Assistance Programs 
• Professional Development / Trainings / Conferences

Duties and Responsibilities:   

• Analyzes cases, interprets facts and legal documents, drafts and prepares the appropriate forms and documents needed to manage child support and alimony cases through the Palmetto Automated Child Support System (PACSS) in conjunction with the Family Court Case Management System (FCCMS).
• Reviews caseload on a monthly basis to determine appropriate enforcement action necessary to bring cases into compliance.  Prepares all documentation necessary to facilitate enforcement.
• Monitors enforcement issues, requests hold, performs investigations, to resolve all issues relate to enforcement. 
• Reviews cases and/or documentation provided by the public, research details, draft orders, meets with judges, the SC Department of Social Services staff and other court staff to modify or close cases as determined by information provided and research of the actions. 
• Monitors and manages cases through the use of monthly reports and system generated reminders used to maintain/monitor support payment records, overall case compliance and/or any other case anomalies.
• Performs collections activities by utilizing methods such as (but not limited to): telephone contact, mail/email, court action, etc.
• Provides professional and courteous customer service to parties involved in the case including law enforcement, employers, attorneys and Judges, internal and external county agencies, and the community.
• Provides support during family court proceedings.
• Performs related work as assigned.

Education and Experience:

• Associate’s Degree or an equivalent combination of training and experience.
• Two (2) years of accounting, bookkeeping, banking and/or experience with the court system, law office, or related field or an equivalent combination of education, training and experience.

Special Certifications and Licenses:

• Notary Public Commission.

Applicants with equivalent experience and/or education may be considered.
Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Americans with Disabilities Act Compliance:
York County is an Equal Opportunity Employer.  ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses:
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

Essential Safety Functions:
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. 

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

Salary : $17 - $20