What are the responsibilities and job description for the Certified Intervention Team Member - 3p-11p position at Young Women's Christian Association?
Job Description
Job Description
Are you a problem solver with a passion for helping others? Join our team at Norma Herr Women's Shelter in Cleveland as a full-time Certified Intervention Team Member for the 3p - 11p shift. This onsite position offers the opportunity to make a real difference in the lives of those in need. As a calm and decisive individual, you will thrive in high-pressure situations, providing crucial support to women in crisis with empathy and understanding. Your dedication to problem-solving and your empathetic nature will shine in this role.
Being a safety conscious person, you'll ensure Norma Herr Women's Shelter remains a secure environment for all. You can embark on a rewarding career while earning $18 / hour plus benefits. If you thrive in an onsite role where you can directly support those in need, this is the perfect opportunity for you. Apply now to be a part of a team that is customer-focused and forward-thinking.
YOUNG WOMEN'S CHRISTIAN ASSOCIATION : norma herr
Some are surprised to learn we don't offer swim lessons and other recreational sports related activities, yet, from its inception, the YWCA of Greater Cleveland has been dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. YWCA recognizes the systemic barriers to housing such as racism, sexism, and ableism and every day our staff work with women at Norma Herr Women's Shelter to navigate these barriers.
After taking over the site operations in 2018, Norma Herr still remains Cleveland's only low-barrier emergency shelter for adult women aged 18-80, serving an average of 170 or more guests each night providing each person with access to safe shelter and up to 3 meals a day, 365 days a year.
Your Impact AS A certified intervention team member
As a Certified Intervention Team Member, you will have the opportunity to participate in specialized training to enhance your skills in identifying mental health challenges and implementing trauma-informed care practices. Your role will be vital in reducing the likelihood of individuals experiencing crises ending up in the criminal justice system. Collaborating with community partners will allow you to provide timely stabilization for guests, whether addressing psychiatric or medical needs. Additionally, completing detailed electronic shift reports at the end of each shift will ensure seamless communication and continuity of care for those in need.
What We're Looking for in a certified intervention team member
To excel in this vital role, candidates must possess critical skills such as proficiency in utilizing mental health disorder training to help with enabling the identification of various conditions. Strong interpersonal abilities and emotional regulation in high-stress scenarios are crucial.
The capacity to operate effectively both autonomously and collaboratively within a team is crucial. Previous experience in homeless systems is preferred to navigate the unique challenges individuals may face. A thorough understanding of trauma and trauma-informed care principles is necessary for providing appropriate support.
Demonstrating cultural competence, being non-judgmental, and exhibiting kindness, patience, and empathy are paramount. Handling pressure with a positive and firm approach while delivering services is key to success in this role.
Knowledge and skills required for the position are :
- Training on mental health disorders and how they present.
- Strong interpersonal skills and ability to regulate self in difficult and high crisis situations.
- Ability to work independently and within a team.
- Prior experience working in homeless systems.
- Knowledge and awareness of trauma and trauma informed care facilities.
- Works well with all cultures and backgrounds non-judgmental.
- Kind, patient, understanding while being firm and positive with the delivery of services.
- Must be able to handle stressful situations.
YOUR NEXT STEP
If this opportunity sounds like what you are looking for, GREAT! Apply today so we can learn more about the skills and experience you add to the team. We're excited to meet you!
The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
Salary : $18