Lift Operator

Job Description

Job Description

To operate lift in accordance with policies and safety procedures outlined in lift operations training manual. To ensure the safe loading and unloading of the riding public. Also ensures that all guests have valid lift tickets and provide well organized lift lines.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

• Ensure safe operation of lifts in accordance with ANSI B-77.
• Responsible for greeting and assisting the public in the safe loading and unloading of ski lift, including giving instruction when necessary.
• Maintain a clear level snow surface on loading and unloading ramps.
• Monitor the operation of the lift continually and notify the appropriate personnel of any problems or unusual conditions.
• Complete all required paperwork and abide by operating procedures, i.e., Opening procedures, downloading procedures, last chair protocol, etc.
• Maintaining lift area and shack : cleaning and picking up all tools, equipment, ropes, and barriers. Keep snow and ice cleared and clearances maintained. Secure job site each day in order to eliminate potential hazards.
• Handle guest relations in a friendly and courteous manner
• Follow and adhere all company and departmental service standards i.e., punctuality, attendance, dress, and grooming standards, etc.
• Give verbal instructions to customers on how to load and unload the lifts and be as friendly, helpful, and courteous as possible when doing so.
• Be alert at all times monitoring safety.
• Provide information to riders.
• Participate in ski lift evacuation training exercise and actual ski lift evacuations, if necessary.
• Use proper technique for loading and unloading lifts and assist with special cases, such as children and adaptive ski equipment.
• Monitor gate ticket system maintain orderly crowd control in lift mazes.
• Complete all required forms legibly and accurately such as the Daily Lift Log.
• Perform pre-operation check of the lift as well as the end of shift.
• Professionally resolve issues during shift and communicate to supervisor.
• Call for assistance as needed.
• Ensure break rotation schedule is timely.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee must be able to lift, push, pull, or carry objects, use abdominal and lower back muscles to provide support over time without fatigue and to effectively jump, sprint, or throw an object. Excellent stamina is required. The employee regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat, cold and humidity, and exposure to snow / ice.