Patient Advocate

Patient Advocate

Bethel, Alaska

The vision: Through Native Self-Determination and Culturally Relevant Health Systems, we strive to be the healthiest people.

At the Yukon-Kuskokwim Health Corporation (YKHC) we administer a comprehensive healthcare system throughout 58 rural communities with a mission of Working Together to Achieve Excellent Health.

YKHC serves 58 federally-recognized Tribes and operates 41 Village Clinics. Our five larger communities are served by five Sub-Regional Clinics. All communities in our service area are served by the 55 bed regional hospital in Bethel.

For more information about our hospital or the region please visit
Yukon-Kuskokwim Health Corporation – We Strive to be the Healthiest People (www.ykhc.org)

Position Summary:
The Patient Advocate represents the patients of YKHC. This position is responsible for customer service activities in the Patient Accounts Department, which includes helping patients find the resources that best meet their needs. The Patient Advocate receives and certifies payments, is an A-R transaction specialist, and helps patients interpret Healthcare Finance into practical information. The candidate brings with them a long professional history of patient access, billing, account resolution, denial management, and collections experience. Candidate must have the ability to adjust to an uneven flow of incoming workload. Must be able to demonstrate excellent time management skills and be able to set timelines and goals to ensure that all assigned duties are accomplished within established time frames. Candidate must have knowledge of all YKHC solutions.

Position Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent. Bachelor’s Degree required
• Degree requirement can be waived on a year for year basis for a combination of education and experience
• Three (3) years’ experience in health care reimbursement and customer service experience
• Two (2) years’ experience with healthcare reimbursement
• Experience managing the collections, denials, and reimbursement of complex lines of business such as Long Term Care, Inpatient, Ambulatory Surgery, or Behavioral Health
• AAHAM CRCS-I/-P required or must be obtained within one (1) year of employment
• AMBA Medical Billing Certification Preferred
• HFMA CRCR Preferred
• Experience using office machinery including printers, photocopiers, fax machines, and multi-line phone systems
• IHS Tribal Billing knowledge required
• Experience with Cerner Millennium Revenue Cycle required
• College level course in Medical Terminology preferred
• Versed in Microsoft Office Suite
• Typing speed of 60 wpm
• 10-key calculator skills, by touch
• Ability to speak Yupik preferred
• Must be able to demonstrate working knowledge of the billing submission types 1500, 1450 (UB04), 837I, 837P, 837D

Benefits Include:

• Generous PTO – beginning at 4.5 weeks
• Ten paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retirement plans
• Employee Wellness Center

Additional Information:

Yukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.

Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.

For more information, please contact the YKHC Recruitment Department at YKHCRecruitment@YKHC.org or phone (907) 543-6060 and ask to speak with a recruiter.

To view more positions available please visit YKHC Career Center (https://chu.tbe.taleo.net/chu01/ats/careers/v2/jobSearch?org=YKHC&cws=41)