What are the responsibilities and job description for the Identity Theft Specialist position at Zander Insurance?
As COVID-19 continues to change the way the world operates, stability is something most of us are striving to achieve. Zander Insurance is a family-and-employee owned agency that has been in business for nearly 100 years and still continues to grow during these uncertain times. We have a solid reputation as the oldest insurance agency in Nashville (and one of the oldest in the nation) and are proud to have the national endorsement of Dave Ramsey.
Our new business Identity Theft Specialists are on the frontlines of our mission to protect families, serving as the first point of contact for our clients. You’ll not only earn great money, but you’ll be doing work you can feel good about as you guide clients through the process of protecting their loved ones from identity theft.
Why Zander?
Zander is the oldest insurance agency in Nashville and one of the oldest in the nation. We’re proud to say that we have the 20-year endorsement of Dave Ramsey and are a debt-free company. Here are a few of the benefits our employees enjoy:
· No cold-calling or prospecting
· Health, dental, and disability insurance paid 100% by Zander
· Meaningful work protecting families
· Employee Stock Ownership Plan after one year
· Base salary plus bonuses plus profit sharing after first year
· 5% dollar-for-dollar matching on your 401(k)
· Generous paid time off
· Growth and leadership opportunities – we promote from within
· And much more!
Your role in protecting families will include:
- Provide support and information to customers who fear they may have had their identity stolen
- Responding to requests for general information regarding Zander Identity Theft Protection
- Assist current customers with updating their payment and contact information
- Answer questions regarding possible data breaches
- Responding to emails
- Taking inbound / making outbound phone calls
- On occasion assist clients with completing and signing their life insurance applications over the phone
If these statements describe you . . .
- You have a great attitude and the heart of a teacher
- You thrive in a fast-paced environment
- You are reliable, adaptable, and compassionate
- You have a typing speed of at least 40wpm
- You have the ability to work from home on occasion
We want you on our team!
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- What is your typing speed?
- How soon would you be available to begin employment?
- This position is based in Nashville. Do you reside in the Nashville Metro area?
Work Location: One location