What are the responsibilities and job description for the Operational Excellence Specialist position at Zeal Credit Union?
Are you ready for a career that will provide you with a good work-life balance, a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more.
About Zeal Credit Union:
At Zeal Credit Union, we are passionate about our members, and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do.
The Opportunity:
Zeal Credit Union is seeking an Operational Excellence Specialist who will provide administrative support to the Operational Excellence Partners (OEPs).
As an Operational Excellence Specialist, you will:
- Provide administrative support including, but not limited to, calendar management, meeting coordination, meeting agendas and minutes, report generation, research, and dashboard updates
- Provide operational support as needed in the creation and validation of procedures, systems maps, operational lists, and documentation
- Maintains and organizes department and OE folders
- Assist in the creation and maintenance of operations manual
- Assist with the termination process of vendors
- Assists with department help desk tickets
- Upkeeps OE spreadsheets
- Point person for annual due diligence and user review
- Creates and maintains OE department documentation, templates and guides
- Writes and edits technical documents to assist leadership in meeting the needs of the organization
- Collaborates with department leadership in the upkeep and maintenance of operational documents
- Perform all other tasks and duties as assigned
Qualifications
- 1 years financial institution or administrative support experience
- Strong collaboration skills
- Positive influencer
- Excellent organizational and planning skills
- Outstanding inter-personal, oral, and written communication skills
- Ability to work independently and with a team
- Proficient in Microsoft Suite Products, including, Word, Excel, and Power Point
We respect your time, so we've made the application short and sweet!
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
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