What are the responsibilities and job description for the Network Project Support Technician position at Zensar Technologies?
Job Description
- Asset Preparation & Deployment: 1.1. Prepare network hardware (routers, switches, firewalls, access points) for deployment. 1.2. Tag devices with RFID labels or asset tags per configuration and labeling guidelines. 1.3. Ensure all devices are deployment-ready per client specifications. 1.4. Deploy network hardware at client sites, ensuring proper installation and connectivity. 2. Inventory Management & Tracking: 2.1. Track incoming and outgoing network assets using the client’s Configuration Management Database (CMDB). 2.2. Maintain accurate and up-to-date logs using asset management software. 2.3. Conduct regular inventory audits to ensure accuracy and proper storage. 3. Receiving & Shipment Coordination: 3.1. Receive and inspect network hardware shipments for damage or discrepancies. 3.2. Log and label incoming devices and update relevant databases. 3.3. Coordinate outbound shipments, ensuring proper packaging and documentation. 4. Deployment & Installation Support: 4.1. Provide on-site or remote support to network technicians during hardware installation. 4.2. Ensure devices are configured and deployed according to client standards. 4.3. Assist in troubleshooting hardware-related issues during deployment or retrieval. 4.4. Support network project implementation, including setup and configuration tasks as directed by the Network Engineering team. 5. Warehouse Organization & Maintenance: 5.1. Organize and store network hardware in designated warehouse areas. 5.2. Perform routine maintenance, including cleaning and ensuring a safe work environment. 5.3. Assist in loading and unloading shipments of network hardware. 6. Documentation & Reporting: 6.1. Document all hardware movements, inventory updates, deployments, and project related activities. 6.2. Submit daily reports to the Warehouse Coordinator and Network Operations team. .3. Ensure compliance with client policies for asset management and documentation. 7. Cross-Team Collaboration: 7.1. Collaborate with Network Engineering and IT teams to meet hardware needs and support project timelines. 7.2. Provide feedback to optimize warehouse, asset management, and deployment processes.