What are the responsibilities and job description for the MINI Motoring Advisor (Sales Consultant) position at Zimbrick MINI of Madison?
We specialize in providing our customers with an unsurpassed, premium buying experience. As a MINI Motoring Advisor, you aren’t just selling any car. You're selling the unique MINI brand and lifestyle. MINI customers are more like MINI aficionados, so those who have or develop a passion for the MINI brand tend to excel most as a Motoring Advisor. We are also focused on a strong and diverse used car/pre-owned operation with a large variety of brands and vehicle types.
To access potential MINI buyers, not only will you assist our showroom traffic, field phone calls and respond to internet-leads, but you’ll harness the power of lead-generating sources such as MINI USA, MINI Financial Services and Zimbrick, Inc.’s own marketing department. Additionally you’ll have access to our Business Development Center, which turns customers’ internet queries into sales-appointments for you! We also have the BMW brand on this campus and you will have the ability to sell new and pre-owned as well!
This position takes dedication, perseverance and the ability to work easily with every type of personality imaginable. If you are up for the challenge, consider applying, and sending us your resume today.
JOB RESPONSIBILITIES AND REQUIREMENTS:
- Outgoing personality with expertise at building rapport and developing relationships
- Strong negotiation and presentation skills
- Inherent drive to ask questions; gain knowledge and understanding of people and their situations
- Inherent ability to understand and to provide truly premium customer service
- Ability to ask for the sale with confidence, pride in yourself, the product and the dealership
- Ability to maintain customer satisfaction rating above the manufacturer’s standard
- Ability to maintain in-depth knowledge of BMW, as well as competitive brands in order to differentiate our product as superior to existing and potential customers
- Excellent verbal and written communication skills
- Ability to work alone and as part of a team, depending on demands of a given day
- Professional Appearance
- Assist with the day-to-day operations of the dealership including merchandising, snow removal, washing inventory, general physical and administrative tasks
- Basic knowledge of MS Office; computer software and internet proficiency
- Valid driver’s license, clean driving record and ability to drive a manual transmission
SKILLS & EXPERIENCE:
- Goal oriented with a great work ethic
- Good listener who can determine customers’ vehicle needs with strategic questions
- Familiarity with use of a CRM tool is preferred
- Experience building and servicing a loyal client base is highly regarded
WE OFFER:
- Competitive compensation plan
- Paid training while you become a MINI specialist
- Health, dental and vision insurance
- Employee Assistance Program
- 401(k)
- Profit sharing
- Employee vehicle leasing program
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift (5 days per week)
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Financial: Inspired to perform well by monetary reimbursement