What are the responsibilities and job description for the Conner's Kitchen + Bar - Restaurant Manager position at ZMC Hotels, LLC?
Summary:
Reporting the Restaurant General Manager, the Restaurant Manager will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day-to-day operation as well as timely completion of daily and specifically assigned management tasks
Responsibilities
* Performs all duties in the restaurant as needed
* Ensures the established BOH process is completed and followed daily
* Maintains all training and certification materials
* Prepares restaurant for each shift following established scenography guidelines
* Ensures each associate lives the Hotel Pledge and follows all handbook policies
* Monitors service standards and dining times throughout the each shift
* Has a hands on approach to teamwork and is able to assist associates in their service functions
* Monitors seating rotation and capacity to ensure smooth running equitable shifts
* Understands department goals and action plans to achieve them
* Monitors associate times and punches and follows all policies and procedures to make corrections
* Monitors allocation of gratuities and service charges
* Schedules associates using weekly forecast and staffing guides
* Maintains all associate documentation and turns them in timely
* Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
* Ensures the established BOH process is completed and followed daily
* Maintains all training and certification materials
* Prepares restaurant for each shift following established scenography guidelines
* Ensures each associate lives the Hotel Pledge and follows all handbook policies
* Monitors service standards and dining times throughout the each shift
* Has a hands on approach to teamwork and is able to assist associates in their service functions
* Monitors seating rotation and capacity to ensure smooth running equitable shifts
* Understands department goals and action plans to achieve them
* Monitors associate times and punches and follows all policies and procedures to make corrections
* Monitors allocation of gratuities and service charges
* Schedules associates using weekly forecast and staffing guides
* Maintains all associate documentation and turns them in timely
* Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
Other Information
COMPETENCIES
* Training and development
* Organization and Planning
* Team Building
* Customer Focus
* Accountability
SKILLS
* Outlook
* EXCEL
* Word
* Micros
EDUCATION/EXPERIENCE
* College degree preferred
* Experience in a training or leadership role
* Experience in a high volume restaurant preferred
WORKING CONDITIONS
* Lifting and carrying of objects, 30-40 pounds
* Ability to push or pull objects 50-100 pounds
* Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
* Ability to go between hot and cold temperatures
FULL TIME BENEFIT OVERVIEW
* Medical and Dental
* Employee Assistance Program (EAP)
* 401(k)
* Paid Time Off and Holiday Pay
* Discounted Rooms
* Training and development
* Organization and Planning
* Team Building
* Customer Focus
* Accountability
SKILLS
* Outlook
* EXCEL
* Word
* Micros
EDUCATION/EXPERIENCE
* College degree preferred
* Experience in a training or leadership role
* Experience in a high volume restaurant preferred
WORKING CONDITIONS
* Lifting and carrying of objects, 30-40 pounds
* Ability to push or pull objects 50-100 pounds
* Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
* Ability to go between hot and cold temperatures
FULL TIME BENEFIT OVERVIEW
* Medical and Dental
* Employee Assistance Program (EAP)
* 401(k)
* Paid Time Off and Holiday Pay
* Discounted Rooms