Job Description

The Premium Audit Auditor II will provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.

Key Responsibilities:

• Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
• Ensure that audited exposures are accurately calculated.
• Resolve potential disputes/questions that arise from the auditing function.
• May assist in the training process for new auditors.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships.
• Anticipate customer needs and provide feedback on trends in order to recommend changes.
• Escalate technical issues within function or unit.
• Listen and understand needs, provide feedback for improvements to processes, customer service or products.
• Participate in short-term defined scope projects.

Requirements:

• Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR
• High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR
• Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND
• Experience with laptop computer auditing and Microsoft Office
• Large, multi-state premium audit experience
• Advanced Microsoft Excel skills

Salary : $94,111 - $124,150