Cardiac (ECG) Monitoring Technician

Job Title: Certified Cardiac Monitoring Technician (ECG Monitoring Technician)
Location: Walnut Creek, CA and Illinois
Job Type: Hybrid and/or remote positions available

Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients’ EKGs through Holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors’ offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of cardiac device company to become the gold standard for patient care. We want you to help us make this a reality!

• Receives, analyzes, and processes ECG transmissions/events through the Independent Diagnostic Testing Facility (IDTF) software program(s), and provides technical analysis of ECG data.

• Analyze and review ECG recordings and related algorithm findings for clinical accuracy/completeness and evaluate ECG for notification criteria and document actions.
• Complete all assigned and required training; stay up to date on developing clinical knowledge, specifically ECG rhythm interpretation.
• Create, review and send notification reports, and End of Service reports as needed.
• Escalate ECG abnormalities according to physician notification protocol.
• Meet performance productivity standards once initial training is completed.
• Ensure quality assurance of work is analyzed and processed.
• Follow all company and departmental policies and procedures.
• Perform other duties and responsibilities as assigned.

• 
  Education: High School Diploma or General Educational Development (GED)
• Relevant Work Experience: 6 months of related experience preferred.
• Licenses/Certifications: CRAT/CCT preferred or certification within 3 months of hire.
• Knowledge/Abilities -Technical Skills:
  • Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities; knowledge of medical terminology specific to cardiac/cardiology.
• Communication Skills (Verbal/Written): Strong verbal and written communication skills; ability to thrive in a fast-paced call center environment.
• Customer Service:
  • Demonstrate strong customer service and interpersonal skills, positive attitude, and team player.
• Other: Strong attention to detail and high level of accuracy; ability to identify problems, collect data, establish facts, and draw valid conclusions

Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.