Software troubleshooting is the process of scanning, identifying, diagnosing and resolving problems, errors and bugs in software. It is a systematic process that aims to filter out and resolve problems, and restore the software to normal operation.
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Top Skills' Details. 1. 5 years as a desktop support technician in a manufacturing environment. 2. hardware/software troubleshooting - windows 10/11, microsoft suite, PCs, printers, shop floor equipment etc. 3. basic server/network troubleshooting - they have escalation paths but this is the only person at the site so want them to have basic knowledge on how to troubleshoot (TCP/IP, DNS, DHCP, and Active Directory). 4. imaging using SCCM. 5. exp ...
