Directs and oversees the account management function. Administers an organization's account management policies, objectives, and initiatives. Implements short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Develops client retention and growth plans for developing a profitable business with assigned accounts. Establishes data collection and monitoring processes that reflect the status and health of accounts. Facilitates targeted action plans to resolve issues and maintain client satisfaction. Leads interactions with the most stra ...tegic accounts. Collaborates with cross-functional teams to suggest product or service improvements in response to client feedback and industry trends. Typically requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.More Show Less
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JOB SUMMARY. As the Account Management, Director, you will lead and scale B-Stock's Account Management team, ensuring clients maximize the value of the platform by ensuring they are confident in the financial outcomes achieved on the platform while meeting operational throughput goals. A critical component of this role is building and developing a high-performing team, creating and managing to a performance framework that drives accountability, a...
