Manages an organization's credit and debit card programs. Develops policies and processes to ensure card operations comply with internal procedures and government regulatory requirements. Plans and oversees new card products or services. Supports promotion and advertising efforts to increase customer awareness, satisfaction, and participation. Monitors application processing and cardholder inquiries and requests to identify process and product improvements. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True ... first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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Position Description. The Card Services Manager is responsible for overseeing the overall sales, growth, service, operations, and fraud mitigation aspects of the Debit and Credit Card portfolios. This includes but is not limited to maximizing portfolio growth and usage with our members to drive net income, attracting new members and increasing usage with existing members, policy and procedure development, operational soundness, risk and fraud mit...
Greater Iowa Credit Union is currently seeking a Card Services Manager to manage the overall activity of card services by planning, organizing, and directing the day to day and strategic activities. This position will also oversee overall card product performance and make recommendations to ensure strategic growth goals are met. This includes but is not limited to obtaining and interpreting reports, interfacing with vendors, observing and reporti...
