The Claim Representative III prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Processes, adjusts, and closes claims of moderate complexity in a contact center setting. Being a Claim Representative III does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Negotiates settlements within approved limits. In addition, Claim Representative III may handle claims for bodily injury and third-party loss. Requires a high school diploma or equivalent. Typically reports to a ...supervisor or manager. Being a Claim Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Claim Representative III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.More Show Less
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