Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bac ...helor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.More Show Less
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Company Description. Eurofins Scientific. is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery...
Company Description. Eurofins Scientific. is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery...
Location: Zangmeister Cancer Center Pay Range: $21.02 - $36.96 Zangmeister Cancer Center *This position has the ability to work Hybrid : 2 Days a week In Clinic* RESPONSIBILITIES Position Summary: Answers incoming phone calls regarding patients. Consults with Head Nurse and/or physician to present patient’s problem and resolve the problem or direct calls to appropriate person. Demonstrates working knowledge of all facets of role, relevant regulat...
