The Collaboration Systems Specialist defines business requirements and selects collaborative software to meet these requirements. Oversees the development and deployment of the organization's groupware initiative. Being a Collaboration Systems Specialist typically oversees internet access, document sharing, email or other messaging systems. Implements hardware or software, troubleshoots, and may train end-users. In addition, Collaboration Systems Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated int ...o existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Collaboration Systems Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.More Show Less
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