What does a Collections Representative - Healthcare Do?
The Collections Representative - Healthcare contacts patients by phone or mail to request payment and to review their account details. Responsible for requesting payment and collecting overdue balances from patients. Being a Collections Representative - Healthcare maintains patient account records and resolves third party payer issues. Responds to patient questions and sets up alternative pay plans if necessary. In addition, Collections Representative - Healthcare typically requires a high school diploma. Typically reports to supervisor or manager. Being a Collections Representative - Healthca ...re gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Collections Representative - Healthcare typically requires 1-3 years of related experience.More Show Less
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