Responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Requires a high school diploma. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
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Primary Purpose of Job. . Collects on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. . Major Job Accountabilities. Responsible for minimalizing losses related to past due retail consumer accounts in a goal-oriented environment using defined procedures and in compliance with Federal an...
