Who is LYP Health Management. . LYP Health Management aspires to be the most sought-after thought leaders in the health care service industry - a vision that is swiftly materializing. The acronym “LYP”, stands for "Love Your Patient," represents our steadfast commitment to patient care. Operating as a tech enabled BPO service provider, our central emphasis is on delivering Contact Center support, alongside a range of compliant services, to an arr...
The Contact Center Operations Manager is the in-house call product expert who is passionate about contact rate optimization. The responsibilities of this role blend strategic and analytical skills with technical expertise in all things telephony. From recipe testing to monitoring industry trends, you will plan, develop, and direct the company’s telephony practices to align with overall business goals. You’ll work closely with cross-functional te...
Job Description. Job Description. Contact Center Operations Manager. We are seeking a Contact Center Operations Manager to support our growing business operations. Our ideal candidate will have a proven track record of leveraging contact center technologies, identifying trends, and pinpointing areas for improvement to drive operational efficiencies while enhancing the overall customer experience. The Company and Our Mission. Caring.com is the lea...
