CRM Program Director

CRM Program Director Jobs

What does a CRM Program Director Do?

Manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Requires a bachelor's degree in area of specialty. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. T ... ypically requires 5+ years of managerial experience. More
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