What does a Customer Complaint Adjustments Clerk I Do?
The Customer Complaint Adjustments Clerk I analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Reviews and follows up on customer complaints regarding account balances and uncredited items. Being a Customer Complaint Adjustments Clerk I requires a high school diploma or its equivalent. Communicates results of findings to customer. In addition, Customer Complaint Adjustments Clerk I typically reports to a supervisor or manager. Being a Customer Complaint Adjustments Clerk I possesses a moderate understanding of general asp ...ects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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