Customer Complaint Adjustments Clerk II

Customer Complaint Adjustments Clerk II Jobs

What does a Customer Complaint Adjustments Clerk II Do?

The Customer Complaint Adjustments Clerk II analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Reviews and follows up on customer complaints regarding account balances and uncredited items. Being a Customer Complaint Adjustments Clerk II requires a high school diploma or its equivalent. Communicates results of findings to customer. In addition, Customer Complaint Adjustments Clerk II typically reports to a supervisor or manager. Being a Customer Complaint Adjustments Clerk II gains or has attained full proficiency in a s ... pecific area of discipline. Works under moderate supervision. Working as a Customer Complaint Adjustments Clerk II typically requires 1-3 years of related experience. More
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