Customer Relationship Management System/User Support I

Customer Relationship Management System/User Support I Jobs

What does a Customer Relationship Management System/User Support I Do?

The Customer Relationship Management System/User Support I is responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Administers the Customer Relationship Management (CRM) applications. Being a Customer Relationship Management System/User Support I typically requires a bachelor's degree. Monitors end-user usage of systems and performs daily administrative and user support tasks. In addition, Customer Relationship Management System/User Support I may require the Salesforce Certified Administrator certification ... . Typically reports to a manager or head of a unit/department. Being a Customer Relationship Management System/User Support I occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Relationship Management System/User Support I typically requires 2 -4 years of related experience. More
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