Description. Our Customer Success team is seeking an experienced Operations Manager to own and drive the implementation of a Customer Success Platform into ecosystem. You will be well-versed in analytics and have a desire to take large as well as small problems and work with the team to drive improvements using data and metrics. This role executes implementation documentation and platform configuration to include but not limited to : implementing...
About PreparedEmergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled. Our innovative technology is providing a suite of tools that signif...
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strate...
WHAT YOU’LL DO. Your team’s mission is to ensure we are striving to be a company that customers. want. to buy from by managing the customer experience from order receipt to delivery of products. You and your team will provide superb customer service to our partners and ensure a seamless transaction experience for our customers. You’ll wear many hats including. Process Visionary. Designing, documenting, and implementing scalable processes to impro...
