GENERAL DESCRIPTION. The Customer Success Team Leader is responsible for driving customer satisfaction and retention by leading a team of Inside Sales and Customer Service Representatives. This role involves developing and implementing strategies to enhance the customer experience, ensuring that customers and prospective customers achieve their desired outcomes while using the company’s products or services. A key focus of this position is to emp...
GENERAL DESCRIPTION. The Customer Success Team Leader is responsible for driving customer satisfaction and retention by leading a team of Inside Sales and Customer Service Representatives. This role involves developing and implementing strategies to enhance the customer experience, ensuring that customers and prospective customers achieve their desired outcomes while using the company’s products or services. A key focus of this position is to emp...
