A company is looking for a Customer Support Lead to deliver exceptional support and help scale its support function.Key ResponsibilitiesAct as the primary point of contact for customer support, responding to inquiries and troubleshooting product issuesTrack support metrics and identify recurring themes to share insights with Product and EngineeringHelp define best practices and improve workflows for efficient customer support operationsRequired Q...
OMG, LLC is a first class, service oriented organization that delivers value and excellence to our customers while enhancing the community. As such, we strive to demonstrate the following: Excellence in all we do. “Can do” attitude. Teamwork. Openness in communication. Honesty, Integrity and Candor. Positive attitude. Excellent attendance record. Promptness and a Strong work ethic. Our reputation for the highest level of quality and service rest...
