What does a Delinquent Account Collections Supervisor Do?
The Delinquent Account Collections Supervisor reviews and develops policies and procedures and ensures compliance. Supervises the day-to-day process and operations involved with collections on overdue/delinquent accounts. Initiates demand letters, outbound calls, and handles escalated calls. In addition, Delinquent Account Collections Supervisor ensures that production targets are achieved. May require a bachelor's degree. Typically reports to a manager.
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