The Desktop Support Tech I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech I may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech I possesses a moderate understanding of general aspects of the job. Works under the close ...direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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