A company is looking for an Enterprise Support Engineer to manage client relationships and troubleshoot platform issues.Key ResponsibilitiesTroubleshoot platform issues and escalate critical situations as neededCollaborate with internal teams to resolve complex client issues and monitor high-impact casesCreate and update documentation to build a knowledge base of customer solutionsRequired QualificationsMinimum of 3 years in technical support, cu...
CyberArk Customer Support Engineers provide frontline technical support for the companys worldwide enterprise customers and partners. They support the entire CyberArk product line of IT Security and Privileged Access Management solutions and resolve the customers technical problems by interacting with them via web phone and email. With CyberArk being a market leading innovative software company the Customer Support Engineers are working to learn ...
About this opportunity. This role is a hybrid position with the expectation to work onsite three (3) days a week in Boise, Idaho and relocation is not offered for this position. Cradlepoint Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. Ericsson Enterprise Wireless Solutions Enterprise Support Engineers troubleshoot, escalate, and ...
