EPIC User Help Desk Specialist Jobs

The EPIC User Help Desk Specialist identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Being an EPIC User Help Desk Specialist requires a bachelor's degree in a related area. Identifies gaps in user knowledge and provides system training as appropriate. In addition, EPIC User Help Desk Specialist typically reports to a supervisor or manager. Being an EPIC User Help Desk Specialist occasionally dir ... ected in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an EPIC User Help Desk Specialist typically requires 2 -4 years of related experience. More
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