Provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matt ...ers of limited complexity in a support role. Typically requires 0-2 years of related experience.More Show Less
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